Support Packages
SQL Operations employees only the best and highly trained DBAs. Our DBA’s are equipped with several years of real-life enterprise experience. We will walk an extra mile to accomplish your objective by promising 100% dedicated and devoted services.
Service plan offered at different coverage levels in accordance with the client's requirements.
Subscription Based Plan:
The Benefits of our Seamless Global Delivery Model include:
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Support Plan
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Support Coverage
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Platinum
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24 hours / day – 365 days
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Gold
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7 am – 7 pm - 7 days a week (except US holidays)
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Silver
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8 am – 5 pm – 5 days a week (Mon – Fri)
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*Coverage times are local to customer's time zone
*We support all versions of Microsoft SQL Server
*Any database service not mentioned is subject to an hourly rate, unless negotiated as part of the contract
We also offer customized plans specific to customer's requirements.